![]() They brought the meats out on a wooden cutting board. First off we waited about 39 minutes for our meats and when we did receive our meats they were cold. If you are planning an event, go elsewhere. From A to Z this was an embarrassing series of events, I will never set foot inside this establishment again. The last thing I will say, the management needs work Elias was unprepared and a poor leader. Additionally, they started emptying the tables in the middle of the event, dumping everything in a large trash can, as my quests looked on. They tried to set up our tables with dirty linen (huge food/drink stains), I was told "they didn't have anymore." The service was not any better, several of my party had to ask for drinks several times before they came and the way the "family style" is served is not well thought out. This room was so dirty I was still cleaning as quests were arriving. There were random hangers in the windows, the window sills were filthy and I had to wipe down table and furniture. When I asked the room to be mopped, I was told the room had already been clean this prompted me having to take the manager around and showing him the spots of spilled drinks where your shoes would stick to the ground. There were ribbons, plastic silverware, trash, food particles on the floor requiring a full sweep and mop. I arrived early to ensure the set-up was going well and to add some decor but I ended up having to clean the room myself. We had a small company anniversary dinner in the banquet room and the experience was terrible. We left feeling disappointed and taken advantage of. My husband & I both agreed that we will NOT be back. But it was not worth the hundreds of dollars that we paid for the dinner. I gave 2 stars because the meat was still very good. This was not the romantic dinner we were hoping for. We waited hours for all our meats to come and they sat us next to a massive party with loud screaming kids. ![]() Then they charged a mandatory 18% gratuity fee to our total bill (their were only 2 people in our party). We used to always use Groupon deals at Samba, with no problem. ![]() Also, they did not honor our Groupon because it was not purchased 4 hrs before seating. The restaurant was only half empty, but they were understaffed and it took forever to get a staff members attention. There were only 2 Samba girls dancing (when there used to be 6-8 girls) and we were automatically charged a $5 show fee (per person). The salad bar was messy and underwhelming. It took forever to get our meats & drinks. The service is not what it used to be, and I believe the new ownership is to blame. We came here tonight, it was our first time back since December 2019. My husband & I used to dine here all the time before the pandemic. I have been a loyal customer of Samba since 2013.
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